Question 1

Do I really need therapy? Will therapy benefit me?

Accepted Answer

If you are hurting and struggling, you don’t have to be alone. Most people can benefit from therapy.

If you are motivated and invested in your therapy, then you will definitely benefit. Counseling can also be beneficial if you need an objective voice to assist in furthering your personal growth. Ultimately, therapy is about reducing or finding better solutions to your problems.

Question 2

How long will my sessions last?

Accepted Answer

Your initial session will be 1 hour, all subsequent sessions will be 50-55 minutes.

Question 3

Are all sessions confidential?

Accepted Answer

You can expect that what you talk about in therapy will remain in therapy.  State law and professional ethics require therapists to maintain confidentiality.

However, there are some exceptions, such as suspicion of past or present abuse/neglect of children, dependent adults, and/or elders… or if the therapist has reason to suspect past or present threat/harm to oneself or others.

Question 4

Who can schedule a session?

Accepted Answer

Because of licensing restrictions, all clients must live or work in New York State.

Question 5

Where is your office located?

Accepted Answer

420 Lexington Ave, Suite 300, New York, NY 10170

Question 6

How do I set up an appointment?

Accepted Answer

You can send us a message by filling out the Contact Us form on the website.
Call our office directly at 917-734-0386. 
Call or email us through Psychology Today.  (https://www.psychologytoday.com/us/therapists/orly-sofer-new-york-ny/109437)

Question 7

What is your cancellation policy?

Accepted Answer

All sessions must be canceled at least 24 hour in advance to avoid the $85 no show/late cancellation fee.

Question 8

How do I pay?

Accepted Answer

We accept Venmo, Zelle, and cash (if in-person).

Question 9

Do you take insurance…How does it work?

Accepted Answer

Currently we accepted United Healthcare, Aetna, and Anthem Blue Cross/Blue Shield.

For all other insurance companies we are an out-of-network provider. Our office would provide you with a superbill for possible reimbursement. Please contact your insurance company to inquire about reimbursement for mental health services through your plan.

Question 10

I have another question that's not listed here.

Accepted Answer

Please contact us with any additional questions you may have through our website or by calling 917-734-0386. We look forward to hearing from you!

SOFER

Psychological Services